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Communications Consultant - Public Safety

South Central Region, United States
Mission Critical Partners has an immediate need for a Public Safety Communications Consultant to work in partnership with our clients on developing operational and fiscal solutions that improve emergency response outcomes. This position will be responsible for leading operational consulting services focused 911 Public Safety Answering Points (PSAP) and Emergency Operations Center (EOC) technologies, policies, and procedures. We need a self-motivated professional with advanced writing skills and a documented history of budget management. The role requires a client-focused professional committed to success and who exemplifies our core values of Persistence, Integrity, Trust, Accountability and Prudence.

Remote in South Central United States (Arkansas, Louisiana, New Mexico, Oklahoma, Texas)

Up to 50%

  • Lead projects and all necessary client engagement tasks
  • Perform onsite, data gathering, surveys of current organizational staffing costs and operational efficiencies; prepare improvement recommendation reports
  • Support and assist our clients with vendor negotiations to adjust and amend scope of service, procurement, and budgets to complete project requirements
  • Guide clients in the development of operations guidelines and procedure documents, required training, implementation plan and effectiveness testing/measurements
  • Assure the quality of project deliverables, including operational standards, client QA/QC procedures, and close-out.
  • Partner with MCP business development team to develop ongoing programs and proposal statements of work for additional services
  • 5+ years of successful experience in the assessment, consultation, and implementation of technologies and communications systems for public safety and/or mission critical operations
  • Exemplary communications, both oral and written for proposals, presentations, and technical reports focused on public safety communications and technology; specifically, regulatory, policy, white papers, and client education
  • Subject matter expert in public safety communications including 911, emergency management, CHE, CAD, land mobile radio (LMR) and related industry standards and best practices
  • Practical competence with planning requirements and documentation required for project management, policies, and procedures
  • Skilled in the operational assessment, specification, design, implementation and training of systems in support of PSAPs and EOCs
  • Proven knowledge of federal, state and local agency activities related to 9-1-1
  • Valid driver's lincense 
  • Bachelor’s Degree in Public Safety, Emergency Management, or related field
  • Extensive expertise in the use of project management methodologies and tools
  • In-depth knowledge of policies, procedures, processes and documentation requirements for Public Safety operations and administration
Mission Critical Partners, LLC

Mission Critical Partners (MCP) is a leading independent consulting and information technology (IT) support services firm that helps clients evolve their public safety systems and operations and improve emergency response through our extensive experience, knowledge and resources. By providing insight and support every step of the way, our clients are able to transform their mission-critical operations, maximize the value of their investments and ensure optimal performance and success. Additional information and career opportunities are available at

As an Affirmative Action and Equal Opportunity Employer, Mission Critical Partners shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, age, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or veteran status.

US Citizens, Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.


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