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Project Manager - Business Process Optimization

Montgomery, AL
Mission Critical Partners has an exciting opportunity for an experienced Project Manager – Business Process Optimization (BPO). We are looking for a team-oriented leader who can develop and execute project plans including scheduling, communications, risk management, issue resolution, procurement, scope, change management, and quality assurance. Ability to work alongside cross-functional teams to manage multiple concurrent BPO for several areas is a must. The role requires a professional committed to success by embracing and living our core values of Persistence, Integrity, Trust, Accountability and Prudence.

Montgomery, AL – Position can be remote with regular onsite meeting requirements


Business Process Review
  • Document how major business workflows are handled with the OMS, manually and with other tools.
  • Capture information on changes needed to existing workflows to meet the goals of an offender-centric model and other goals.
  • Define roles and the dashboard requirements for each role.
  • Document where business rules exist for populating the business rules engine. 
  • Capture where and when interfaces with internal and external systems occur.

Traceability Matrix Requirements
  • Develop the Requirements Traceability Matrix.  A list of Functional Requirements supplied by the client will be used to create a matrix.  The requirements will be confirmed and finalized.  The matrix will be used in the Solutions Modeling phase to prepare for the build phase. 

Gap analysis, including a reporting needs assessment
  • Complete the gap analysis, including a reporting needs assessment. Often, reports are grouped together and treated as a function.  However, reports occur for a functional area, and it is advantageous to address them with the functional area.

  • Bachelor’s degree in Information Technology, Computer Science, Engineering, Business or related field 
  • 5 years’ experience as a project manager
  • Subject matter expert in the management of department of corrections’ inmates and/or probation and parole
  • Proficient with Microsoft Office Suite and Microsoft Project
  • Strong written and verbal skills

Desired Qualifications
  • Project Management Professional (PMP) Certification
  • Business analysis skills and experience working on a government project team
  • Implementation of offender management systems experience
  • Understanding of the Common Business Functions for Correctional Management Systems (CTA/IJIS Institute 2015)
  • Understanding of the American Probation and Parole Functional Standards for Automated Case Management (2003)


Mission Critical Partners, LLC

Mission Critical Partners (MCP) is a leading provider of data, consulting, engineering, network and security solutions that are transforming segmented mission-critical networks and operations into interwoven ecosystems to improve response and justice outcomes in the communities and ever-expanding markets we serve. Through our breadth and depth of experience and an extensive network of resources, we are able to offer unique and successful solutions that help our clients improve technology and operations across a variety of industries ranging from public safety and justice to utilities, healthcare, and more. Additional information and career opportunities are available at MissionCriticalPartners.careers

As an Affirmative Action and Equal Opportunity Employer, Mission Critical Partners shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their U.S. military status, status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, age, sex, sexual orientation, gender identity, familial status or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or veteran status.

United States citizens, Green Card holders and those authorized to work in the United States are encouraged to apply. We are unable to sponsor H1b candidates at this time.

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