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IT Systems Technician - Lifecycle Managed Services

Atlanta, GA · Information Technology
We have an opportunity for a Systems Technician to support the work of our Managed Services Division at Mission Critical Partners, LLC (MCP).  The individual will be expected to provide expertise in the implementation and support of our internal and external client information technology (IT) programs.  The role requires a client-focused professional committed to success by embracing and living our core values of Persistence, Integrity, Trust, Accountability and Prudence.
  • Support managed services team engagements.  Configure, install, and manage various Windows Server and Active Directory deployments
  • Perform testing and troubleshooting of network equipment
  • Participate in the development of reports, analyses, and team presentations
  • Perform surveys of existing client systems with an emphasis on data-gathering and potential system improvement, cost reduction, and operational efficiencies
  • Share technical knowledge and expertise with peers – exhibit a positive attitude, exchanging ideas, concepts, and processes that create a strong team approach to problem-solving and client solutions
Basic Requirements, Knowledge and Skills
  • 5 years’ experience with enterprise IT systems
  • Associates or Technical Degree
  • Technically savvy with a deep understanding of network component technologies
  • Proven experience working with Windows-based end systems and application hosts to include troubleshooting Windows application hosted issues
  • Demonstrated ability to conceptualize, identify, assess, and diagnose problems related to network hardware and software and to find effective solutions
  • Versatile and skilled in the assessment, specification, and implementation of enterprise IT (application and server), network migration, and operations
  • Development of operational standards and best practices that apply to IT
  • Experience and knowledge of Active Directory and Group Policy implementation
  • Ability to lift up to 50 lbs. and bend/crawl/maneuver around confined spaces
  • Valid Driver’s License with the ability to drive to MCP regional offices and client sites
  • Experience with ConnectWise applications is highly desired
  • Must have experience working in a PSAP and with public safety technology
  • Along with MCP’s background screening, the selected individual will be required to successfully complete a Criminal Justice Information Services (CJIS) identity history summary check to include fingerprinting
About Us:
Mission Critical Partners, LLC      
Mission Critical Partners (MCP) is a leading provider of data, consulting, engineering, network, and security solutions that are transforming segmented mission-critical networks and operations into interwoven ecosystems to improve response and justice outcomes in the communities and ever-expanding markets we serve. Through our breadth and depth of experience and an extensive network of resources, we are able to offer unique and successful solutions that help our clients improve technology and operations across a variety of industries ranging from public safety and justice to utilities, healthcare, and more. Additional information and career opportunities are available at MissionCriticalPartners.careers.

As an Affirmative Action and Equal Opportunity Employer, Mission Critical Partners shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, age, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or veteran status.
US Citizens, Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.

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